Privacy Policy for Jiten.moe

1. Data Controller

The controller for personal data processed through Jiten is Jitensoft, entreprise individuelle, SIREN 999 362 585, 61 rue de Lyon, 75012 Paris, France, contact contact@jiten.moe.

Full identification of the controller is given in the Legal notice.

2. What Data We Collect

When you use Jiten.moe, we may collect:

• Account Information: Username (chosen by you) and email address. If you register or sign in with Google, we receive your email address from your Google account.
• Newsletter Preferences: Whether you have opted in to receive our newsletter.
• Technical Data: IP address, browser type, operating system (collected automatically for security and site functionality).
• Study Data: Your vocabulary state, study history and preferences, processed to provide the learning features you use.
• Audience Measurement: Aggregate usage statistics collected by our self-hosted analytics (see section 10). IP addresses are anonymised and no advertising or cross-site tracking takes place.
• Payment and Subscription Data: If you purchase Jiten+; see section 6.
• Discord Link (optional): If you choose to link your Discord account to Jiten, we store your Discord user identifier alongside your account in order to grant you server roles. You can unlink at any time, which deletes the stored identifier.

3. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

• Contract (art. 6(1)(b)): To provide access to your account and the services you request, and to manage Jiten+ purchases.
• Consent (art. 6(1)(a)): If you opt in to receive newsletters.
• Legitimate Interest (art. 6(1)(f)): To maintain site security, prevent abuse and fraud, and measure aggregate audience with privacy-preserving analytics.
• Legal Obligation (art. 6(1)(c)): To retain accounting and invoicing records.

4. How We Use Your Data

We use your data for:

• Providing and managing your account and study features.
• Sending newsletters (only if you opted in).
• Ensuring the security and performance of the website.
• Taking payment for and managing Jiten+ subscriptions.
• Complying with legal obligations.

5. Data Retention

• Account data (username, email) is kept as long as your account is active.
• If you delete your account, we delete or anonymise your data within 30 days, unless retention is required by law.
• Newsletter data is kept until you unsubscribe.
• Accounting records relating to a purchase are retained for ten (10) years from the end of the financial year concerned, as required by article L123-22 of the French Commercial Code. This retention survives deletion of your account: after account deletion the retained records are reduced to what the accounting obligation requires and are no longer linked to a usable account.

6. Payment and Subscription Data

When you purchase Jiten+, the following additional data is processed.

What we hold. Jitensoft stores your Stripe customer identifier, your subscription identifier, the plan purchased, the subscription status, the current period end date, whether cancellation is scheduled, the tier granted, promotional credits redeemed, and the record of the declaration you gave at checkout under article 9 of the Terms of Sale.

What we do not hold. Jitensoft never receives or stores your card number, card expiry, security code or bank details. Payment credentials are collected directly by Stripe on its own pages.

Processor. Payments are processed by Stripe Payments Europe, Ltd. (Ireland), acting as processor for transaction data and as an independent controller for its own fraud-prevention and regulatory purposes. Stripe's privacy notice: https://stripe.com/privacy. Stripe may transfer data outside the European Economic Area under the safeguards described in that notice.

Transactional email. Email relating to a purchase, including confirmation, the renewal reminder required by article L215-1 of the French Consumer Code, payment failure notices and subscription-end notices, is sent on the basis of contract performance and is not marketing. It cannot be unsubscribed from while a subscription is active, though you may cancel the subscription.

7. Files You Upload

Where you upload images or audio to your study cards using Jiten+, those files are stored on our content delivery network (Bunny.net, BunnyWay d.o.o., Slovenia) under access-controlled paths, and the associated metadata is stored in our database.

These files are retained if your subscription ends. They are not deleted as a consequence of non-payment. You may view, download and delete them at any time, including on the free tier. See article 10 of the Terms of Sale.

8. Sharing of Data

We do not sell or rent your personal data. We may share limited data with:

• Hosting (Hetzner Online GmbH, Germany, for website operation).
• Content delivery (Bunny.net, for serving media and files).
• Payment processing (Stripe, as described in section 6).
• Email delivery (Mailgun — Sinch group, EU region — for sending newsletters and transactional email).
• Sign-in and abuse prevention (Google LLC: optional Google sign-in, and reCAPTCHA on registration, as described in section 10).
• Discord (Discord Inc., USA): when you report an issue on a media page, the comment you write is delivered to our private staff channel through a Discord webhook, together with your internal account identifier — a random ID that is not your username or email address. Our internal operational alerts are delivered the same way and reference at most those internal identifiers. Beyond the content of a report itself, your name, username and email address are never transmitted to Discord. If you choose to link your Discord account to Jiten (an optional feature), Discord also processes that link so we can grant you server roles. Discord may transfer data outside the EU/EEA under the safeguards described in its privacy policy: https://discord.com/privacy.
• Authorities, if legally required.

If data is transferred outside the EU/EEA, we ensure safeguards such as Standard Contractual Clauses (SCCs).

9. Your Rights (under GDPR)

You have the right to:

• Access your personal data.
• Correct inaccuracies in your data.
• Request deletion of your data.
• Object to processing or request restriction.
• Withdraw consent at any time (for the newsletter).
• Request a copy of your data in a portable format.

Access to your data, and export of it, is available free of charge from your account settings on the free tier, and is never conditional on holding a paid subscription.

To exercise your rights, contact us at contact@jiten.moe.

10. Cookies and Analytics

• Essential cookies are required for website functionality, such as keeping you signed in and remembering your display preferences. They do not require consent.
• Audience measurement. We use a self-hosted instance of Umami, a privacy-focused analytics tool, to understand aggregate site usage. It sets no cookies, stores no identifier on your device, anonymises IP addresses, and performs no advertising or cross-site tracking. The data stays on our own infrastructure and is not shared with anyone. Because no tracker is stored on your device and the data is used solely to produce anonymous aggregate statistics, this measurement operates under the audience-measurement exemption and no consent banner is required.
• Abuse prevention. The registration page uses Google reCAPTCHA to block automated sign-ups. reCAPTCHA is provided by Google LLC and processes technical and behavioural data, such as your IP address and interaction patterns, to distinguish humans from bots; this may involve transfers outside the EU/EEA under Google's safeguards. It loads only on the pages that use it. Google's privacy policy: https://policies.google.com/privacy.
• Google sign-in. If you choose to sign in with Google, Google's sign-in component loads on the login and registration pages and Google processes that sign-in under its own privacy policy. Signing in with email and password involves no Google service.

We use no advertising cookies and no third-party analytics services.

11. Children's Privacy

Our services are not directed to individuals under 15 years old (in accordance with French law). By registering, you confirm that you are at least 15 years old or have parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

13. Contact

For any privacy-related questions, contact: contact@jiten.moe